BSB30120 Certificate III in Business

Take your first steps towards a business support role

The business sector is one of the largest jobs markets in the world. Fast-track your career with transferable skills you can apply in any business environment.

Learning Sphere
RTO Code 91718

Get the skills you need for entry level business roles

A Certificate III in Business will teach you the essential skills you need to develop to undertake a range of roles in the business sector. This course combines hand on skills with practical knowledge of general business operations to give you the confidence to take on a wide variety of entry level business support roles.

Open up more job opportunities with a formal qualification

There is high demand for qualified business support staff throughout the Australian business sector across every industry. 

A Certificate III in Business will help separate your resume from the hundreds of others applying for entry level roles and shows that you are continuing to level up your skills and knowledge and are focused on building a career.

What you’ll learn

The BSB30120 Certificate III in Business reflects the varied roles of individuals across different industry sectors who apply a broad range of competencies using some discretion, judgment and relevant theoretical knowledge. They may provide technical advice and support to a team.

Core subjects

  • BSBCRT311 – Apply critical thinking skills in a team environment
  • BSBPEF201 – Support personal wellbeing in the workplace
  • BSBSUS211 – Participate in sustainable work practices
  • BSBTWK301 – Use inclusive work practices
  • BSBWHS311 – Assist with maintaining workplace safety
  • BSBXCM301 – Engage in workplace communication

Elective subjects

  • BSBTEC201 – Use business software applications
  • BSBTEC202 – Use digital technologies to communicate in a work environment
  • BSBPEF301 – Organise personal work priorities
  • BSBOPS304 – Deliver and monitor a service to customers
  • BSBOPS305 – Process customer complaints
  • BSBOPS301 – Maintain business resources
  • SIRXCEG002 – Assist with customer difficulties

Elective units are subject to change.

Career opportunities

  • Administration Assistant
  • Office Assistant
  • Accounts Clerk
  • Accounts Payable Clerk
  • General Clerk
  • Junior Personal Assistant
  • Office Assistant
  • Receptionist
  • Word Processor
Graduates of this course achieve excellent career outcomes.
of graduates were satisfied with their training
of graduates enjoy improved work status such as higher skilled work or higher pay
is the average salary earned by graduates entering their first full time job after graduating
* Information provided by

BSB30120 Certificate III in Business

Study with one of Australia’s most successful RTO’s.

Course Duration: Approximately 12 months
Delivery Mode Options: Classroom | Online | Workplace | Combination of above | Traineeship
Attendance Requirements: This course has mandatory attendance requirements. Please refer to the individual course information sheet
Vocational Placement: Not applicable for this course.