BSB20120 Certificate II in Workplace Skills

Step up your game and stand out in the job market.

Gain the skills you need to set you apart and boost your chances of landing your dream job.

Learning Sphere
RTO Code 91718

Level up your resume with real world business skills

The Certificate II in Workplace Skills will prepare you for entry level roles in a professional setting and set you up for further career and educational opportunities to further enhance your employability.

There is high demand for qualified and skilled business support staff throughout the Australian business sector across every industry.

What you’ll learn

With this program, you'll learn valuable skills in communication, teamwork, time management, technology and problem-solving that are in high demand by employers.

Core subjects

  • BSBCMM211- Apply communication skills
  • BSBOPS201- Work effectively in business environments
  • BSBPEF202- Plan and apply time management
  • BSBSUS211- Participate in sustainable work practices
  • BSBWHS211- Contribute to the health and safety of self and others

Elective subjects

  • BSBPEF201- Support personal wellbeing in the workplace
  • BSBPEF302- Develop self-awareness
  • BSBTEC202- Use digital technologies to communicate in a work environment
  • BSBTWK201- Work effectively with others
  • SIRXCEG002- Assist with customer difficulties

Elective Units are subject to change based on client / learner requirements.

Career opportunities

  • Office Assistant
  • Administration Assistant
  • Pathways to traineeship
Graduates of this course achieve excellent career outcomes.
of graduates were satisfied with their training
of graduates enjoy improved work status such as higher skilled work or higher pay
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BSB20120 Certificate II in Workplace Skills

Study with one of Australia’s most successful RTO’s.

Course Duration: Aproximately 6 months
Delivery Mode Options: Workplace | Online (real time) classroom | Online self paced | Combination of above | Workplace  Traineeship

Entry Requirements:  There are no formal entry requirements for this course.

Language, Literacy & Numeracy: Learning Sphere requires all applicants to complete a Language, Literacy and Numeracy (LLN) quiz prior to final enrolment.  Where outcomes indicate additional support is required, we will collaborate with individuals to create a Learning Support Plan.

Learners are expected to have a basic level of Language, Literacy and Numeracy for this qualification.

Physical Requirements: There are no specific physical tasks associated with this job role.