BSB30120 Certificate III in Business Specialising in Administration

Move up the career ladder.

Are you looking to move up the career ladder? Build on your current skillset and get an advanced understanding of with a range of new practical skills to advance your career.

Learning Sphere
RTO Code 91718

Ideal for people looking to move up in the business world

A Certificate III in Business Specialising in Administration will give you a broad foundation of business and administrative skills including operations management, project management, and writing complete business documents. 

Businesses need good administrators who can keep the wheels turning

Individuals in these roles carry out a range of routine procedural, clerical, administrative or operational tasks that require technology and business skills. They apply a broad range of competencies using some discretion, judgment and relevant theoretical knowledge. They may provide technical advice and support to a team..

What you’ll learn

The BSB30120 Certificate III in Business Specialising in Administration provides you with sustainable and inclusive work practices and helps you to develop strong workplace communication skills. You will also learn how to maintain workplace health and safety. In this specialisation you will also develop practical skills including finance processing and recording, goods and services handling, and payroll processing.

Core subjects

  • BSBCRT311 – Apply critical thinking skills in a team environment
  • BSBPEF201 – Support personal wellbeing in the workplace
  • BSBSUS211 – Participate in sustainable work practices
  • BSBTWK301 – Use inclusive  work practices
  • BSBWHS311 – Assist with maintaining workplace safety
  • BSBXCM301 – Engage in workplace communication

Elective subjects

  • BSBFIN302 – Maintain financial records
  • BSBOPS301 – Maintain business records
  • BSBOPS303 – Organise schedules
  • BSBPUR301 – Organise goods and services
  • BSBPEF301 – Organise personal work priorities
  • BSBTEC201 – Use business software applications
  • BSBTEC202 – Use digital technologies to communicate in a work environment

Elective units are subject to change.

Career opportunities

  • Customer Engagement Operator
  • Telemarketer
  • Client Contact Officer
  • Customer Services Representative
  • Information Services Officer
  • Customer Service Officer
  • Sales Consultant
Graduates of this course achieve excellent career outcomes.
of graduates were satisfied with their training
of graduates enjoy improved work status such as new jobs or higher pay
is the average salary earned by graduates entering their first full time job after graduating
* Information provided by

BSB30120 Certificate III in Business Specialising in Administration

Study with one of Australia’s most successful RTO’s.

Course Duration: Approximately 12 months
Delivery Mode Options: Classroom | Online | Workplace | Combination of above | Traineeship
Attendance Requirements: This course has mandatory attendance requirements. Please refer to the individual course information sheet
Vocational Placement: Not applicable for this course.