BSB30120 Certificate III in Business. Specialisation: Business Administration

Move up the career ladder.

Are you looking at advance your current career in business. Build on your current skills and knowledge and get an advanced understanding of business administration with a range of practical skills.

Learning Sphere
RTO Code 91718

Ideal for people looking to move up in the business world

Specialising in Business Administration, you will obtain a broad skill base of business and administrative skills

Businesses need good administrators who can keep the wheels turning

Individuals in these roles carry out a range of routine procedural, clerical, administrative or operational tasks that require technology and business skills. They apply a broad range of competencies using some discretion, judgment and relevant theoretical knowledge. They may provide technical advice and support to a team..

What you’ll learn

Completing this specialisation will provide with strong workplace communication skills as well as developing skills such as maintaining financial records, purchasing, organising schedules and maintaining business records.

Core subjects

  • BSBCRT311 – Apply critical thinking skills in a team environment
  • BSBPEF201 – Support personal wellbeing in the workplace
  • BSBSUS211 – Participate in sustainable work practices
  • BSBTWK301 – Use inclusive  work practices
  • BSBWHS311 – Assist with maintaining workplace safety
  • BSBXCM301 – Engage in workplace communication

Elective subjects

  • BSBFIN302 – Maintain financial records
  • BSBOPS301 – Maintain business records
  • BSBOPS303 – Organise schedules
  • BSBPUR301 – Organise goods and services
  • BSBPEF301 – Organise personal work priorities
  • BSBTEC201 – Use business software applications
  • BSBTEC202 – Use digital technologies to communicate in a work environment

Elective Units are subject to change based on client / learner requirements.

Career opportunities

  • Customer Engagement Operator
  • Telemarketer
  • Client Contact Officer
  • Customer Services Representative
  • Information Services Officer
  • Customer Service Officer
  • Sales Consultant
Graduates of this course achieve excellent career outcomes.
of graduates were satisfied with their training
of graduates enjoy improved work status such as new jobs or higher pay
* Information provided by

BSB30120 Certificate III in Business. Specialisation in Administration

Study with one of Australia’s most successful RTO’s.

Course Duration: Approximately 12 months
Delivery Mode Options: Workplace | Online (real time) classroom | Online self paced | Combination of above | Workplace Traineeship

Entry Requirements: There are no formal entry requirements for this course.

Language, Literacy and Numeracy: Learning Sphere requires all applicants to complete a Language, Literacy and Numeracy (LLN) quiz prior to final enrolment. Where outcomes indicate additional support is required, we will collaborate with individuals to create a Learning Support Plan.

Learners are expected to have a basic to medium level of LLN for this qualification.

Physical Requirements: There are no specific level of physical ability required to undertake this course.