SIT20316 Certificate II in Hospitality

Join one of the largest job sectors on the planet

The hospitality industry is a worldwide employment sector that is expected to rebound rapidly as countries begin to open up post Covid-19. Get the skills now and be ready for the boom.

Learning Sphere
RTO Code 91718

Start an exciting career in the growing hospitality sector

The Hospitality sector covers a wide cross section of industries including entertainment, tourism, accommodation, food and beverage and is a growing service sector in almost every economy worldwide.  

Get the practical skills and gain an understanding of customer-service techniques and practices required to work in a modern hospitality environment. 

A starting point for any hospitality career

Certificate II in Hospitality covers a wide cross section of study to provide a pathway into a diverse range of job opportunities as well as opportunities for further study in the sector for Certificate and Diploma courses. 

A formal qualification in Hospitality will help separate your resume from the thousands of other entry level applications and increase your opportunities for employment in the industry.

What you’ll learn

The SIT20316 Certificate II in Hospitality provides a pathway to work in various hospitality settings, such as restaurants, hotels, motels, catering operations, clubs, pubs, cafés, and coffee shops.

Core subjects

  • BSBWOR203 – Work effectively with others
  • SITHIND003 – Use hospitality skills effectively
  • SITXWHS001 – Participate in safe work practices
  • SITXCOM002 – Show social and cultural sensitivity
  • SITXCCS003 – Interact with customers
  • SITHIND002 – Source and use information on the hospitality industry

Elective subjects

  • SITXFSA001 Use hygienic practices for food safety
  • CPPCLO2019A Sort and remove waste and recyclable materials
  • CPPCLO2035A Maintain cleaning storage areas
  • CPPCLO2017A Clean wet areas
  • SITHACS003 Prepare rooms for guests
  • CPPCLO3043 Clean using microfibre and chemical-free techniques

The electives chosen are from the Accommodation Services – Housekeeping and Porting Group.

Electives are subject to change based on student cohort.

Career opportunities

  • Bar Attendant
  • Bar Attendant
  • Breakfast Cook
  • Cafe Cook
  • Catering Assistant
  • Fast Food Cook
  • Housekeeping Assistant
  • Housekeeping Attendant
  • Junior Handyperson
  • Porter
  • Gaming Attendant
Graduates of this course achieve excellent career outcomes.
of graduates were satisfied with their training
of graduates enjoy improved work status such as higher skilled work or higher pay
is the average salary earned by graduates entering their first full time job after graduating
* Information provided by

SIT20316 Certificate II in Hospitality

Study with one of Australia’s most successful RTO’s.

Funded via Smart and Skilled:

1st qual: $880

not 1st qual: $1,050

concession: $160

traineeship or fee exemption: $0

Course Duration: Approximately 6-12 months
Delivery Mode Options: Classroom | Online | Workplace | Combination of above | Traineeship
Attendance Requirements: Refer to individual course information sheet
Vocational Placement: Not applicable for this course.