SIR30216
Certificate III in Retail

Enhance Your Career Prospects in a Variety of Retail Settings.

Develop your career in retail. Our course is designed to provide a pathway to work in a variety of retail settings. The course may lead to increased employment opportunities such as a Retail Supervisor, Sales Representative, or Team Leader.
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Certificate III in Retail.

  • Flexible Delivery Options
  • 12 - 18 months
  • Nationally Accredited
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Course Overview

This course reflects the role of individuals who work in various retail environments such as department stores, speciality stores and others. Individuals who complete this course may have a primary responsibility to work as part of a team and develop customer and brand loyalty as well as being able to effectively promote products and services. They may also be expected to undertake daily store operation activity such as stock control and work independently with some supervision. They may also be involved in supervising other team members.

This course is offered by Learning Sphere through a traineeship model.

Benefits of Studying With Learning Sphere

Learning Sphere offers training across a range of industries. We can customise our training to suit a variety of clients and employment situations. We offer our students flexibility in study and provide students with the support they need to complete their training with us.

With this program, you will learn valuable skills in building customer relationships, communication, teamwork, identifying security risks, technology, stock control and problem solving. Completing the course as a traineeship, means you will have real life experience and situations as well as earning an income while you study.

Core Subjects

  • SIRXCEG001 – Engage the customer
  • SIRXCEG002 – Assist with customer difficulties
  • SIRXCEG003 – Build customer relationships and loyalty
  • SIRXCOM002 – Work effectively in a team
  • SIRXIND001 – Work effectively in a service environment
  • SIRXRSK001 – Identify and respond to security risks
  • SIRXSLS001 – Sell to the retail customer
  • SIRXWHS002 – Contribute to workplace health and safety

 

Elective Subjects

  • SIRXIND002 – Organise and maintain the store environment
  • SIRXIND003 – Organise personal work requirements
  • SIRXIND005 – Develop personal productivity
  • BSBOPS304 – Deliver and monitor a service to customers
  • SIRRINV001 – Receive and handle retail stock
    Electives are subject to change based on student cohort.

Potential Career Pathways

  • Frontline Sales Assistant
  • Customer Service Representative
  • Senior Sales Assistant
  • Retail Supervisor
  • Team Leader

NSW Government Subsidy

Click here for information about traineeships funded through the NSW Government Smart and Skills Program

Traineeship Fees Payable: Fee Exempt $0

Discounts available for Group bookings. Contact our team to arrange a custom quote.

There are no formal entry requirements for this course, however as this is delivered via a traineeship, you will need to be working in a suitable position with an employer willing to support you as a trainee.

All individuals who commence training with Learning Sphere are required to complete a Language, Literacy and Numeracy (LLN) test prior to final enrolment. Where the outcome indicates that you require additional support, we will collaborate with individuals to create a Learning Support Plan.

This qualification does require some physical ability such as standing for extended periods of time. Please call our office and we will be happy to assist you decide if this qualification is right for you.

Course Details.

Course Duration:

Approximately 12-18 months
 
 
 
With this program, you will learn valuable skills in building customer relationships, communication, teamwork, identifying security risks, technology, stock control and problem solving. Completing the course as a traineeship, means you will have real life experience and situations as well as earning an income while you study.

Core Subjects

  • SIRXCEG001 – Engage the customer
  • SIRXCEG002 – Assist with customer difficulties
  • SIRXCEG003 – Build customer relationships and loyalty
  • SIRXCOM002 – Work effectively in a team
  • SIRXIND001 – Work effectively in a service environment
  • SIRXRSK001 – Identify and respond to security risks
  • SIRXSLS001 – Sell to the retail customer
  • SIRXWHS002 – Contribute to workplace health and safety

 

Elective Subjects

  • SIRXIND002 – Organise and maintain the store environment
  • SIRXIND003 – Organise personal work requirements
  • SIRXIND005 – Develop personal productivity
  • BSBOPS304 – Deliver and monitor a service to customers
  • SIRRINV001 – Receive and handle retail stock
    Electives are subject to change based on student cohort.

Potential Career Pathways

  • Frontline Sales Assistant
  • Customer Service Representative
  • Senior Sales Assistant
  • Retail Supervisor
  • Team Leader

Traineeship Fees Payable: Fee Exempt $0

There are no formal entry requirements for this course, however as this is delivered via a traineeship, you will need to be working in a suitable position with an employer willing to support you as a trainee.

All individuals who commence training with Learning Sphere are required to complete a Language, Literacy and Numeracy (LLN) test prior to final enrolment. Where the outcome indicates that you require additional support, we will collaborate with individuals to create a Learning Support Plan.

This qualification does require some physical ability such as standing for extended periods of time. Please call our office and we will be happy to assist you decide if this qualification is right for you.

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